This is How You Make a Customer... For Life!

posted by Rip Wooten - 

As Jesse Hulscher was getting ready to take his two-year-old son, Henrick, to the hospital to meet his newborn baby brother, Adler, the heat in their house stopped working. The panicked dad calledMagnuson Sheet Metal and explained that his wife and newborn were coming home from the hospital that day and he needed someone to fix the problem ASAP.

And he definitely made the right choice by calling them for service. Not only did Magnuson’s have someone over to their Minnesota home that day, someone was there to fix the furnace within 20 minutes! And it gets better.

When Hulscher finally got an invoice for the service work, it showed no charge and just had a note to take care of their new baby. “Can’t thank them enough for the great service, speedy response time and amazing technicians,” Hulscher says. “Businesses like this earn customers for life!”

Source: Sunny Skyz

Rip Wooten

Rip Wooten

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