JETBLUE: Do Not Let Them Eat Cake!

posted by Scott Stevens -

A New Jersey family is speaking out after they became the latest passengers to be kicked off a flight and it was all over a birthday cake.

The Burke family was flying to Las Vegas to celebrate mom Minta's 40th birthday. They brought a birthday cake along and stored it in the overhead bin. They say a flight attendant told them they couldn't store it there because it posed a "security threat," so they took it down and stored it under a seat. That's when they say a second flight attendant got involved and started arguing with the first.

The father, Cameron Burke, says he then got involved to try and calm things down but was told it didn't involve him. He claims the crew member told him he was being non-compliant and that's when he says he asked if the flight attendant had been drinking because "her behavior was not normal." Another attendant came along and asked him to leave the flight. Eventually, police were brought on board and all passengers were told to leave the plane so that the flight could be re-booked and re-boarded, but the Burke family was not allowed back on and they were give a full refund.

JetBlue tells a different story. It says, "(The customer) refused multiple requests from the crew to remove the items… became agitated, cursed and yelled at the crew, and made false accusations about a crew member’s fitness to fly." A cellphone video taken appears to show the family being very calm. (NY Daily News)

Scott's Thoughts:

  • This sounds like another case of one flight attendant not understanding the rules.
  • The family did nothing wrong. In fact, police told them they did nothing wrong. The flight attendant was wrong.
  • If the cake posed a security risk, then why was it allowed to pass through security?
  • The family plans to sue JetBlue.  Would this be happening if it were not for all the other recent drama on airplanes?  

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Scott Stevens

Scott Stevens

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